Ecosystem Specialist (East Region)

We believe in making and shaping a competitive digital Europe that is inclusive, fair and sustainable and aim at global impact through European innovation fueled by entrepreneurial talent and digital technology.

We embody the future of innovation by mobilizing a pan-European multi-stakeholder open-innovation ecosystem of top European corporations, SMEs, startups, universities and research institutes, where students, researchers, engineers, business developers and investors address the technology, talent, skills, business and capital needs of digital entrepreneurship.

We build the next generation of digital ventures, digital products and services, and breed digital entrepreneurial talent, helping business and entrepreneurs to be at the frontier of digital innovation by providing them with technology, talent, and growth support.

For more information, visit www.eitdigital.eu.

The Ecosystem Specialist is accountable for efficient and effective support to the Regional Director and the Ecosystem Leads to facilitate the administrative and operational processes around ecosystem partners, and EIT Digital innovation and education activities and events across the East region.

The Ecosystem Specialist reports to the Regional Director.

• Provide full administrative support for ecosystem operations, partner recruitment and Node Strategy Meetings across the region while acting in collaboration with peers in the wider EIT Digital organisation.
• Deliver efficient and effective operational support, including invitation mailings and associated reporting via the CRM system and track participant registration and attendance to ensure the successful delivery of all online and physical events within the Regional Event Plan.
• Actively evolve the configuration of the CRM system, and the organisation of regional data, to provide ever-improving support for the business objectives of the region and the relationships managed by the Ecosystem Leads.
• Develop, coordinate and maintain region-wide CRM data within the defined policies and procedures.
• Initiate and manage region-wide purchase orders within the prescribed systems and procurement procedures.
• Provide ongoing administrative support for General Coordination Meetings – i.e., meeting invitations, actions lists.
• Closely assist Ecosystem Leads with the preparation of proposals for the award of grants to EIT Digital at regional, national, and European-level.
• Undertake documentation, accounting, control and reporting of region-wide activities, together with associated cost and performance reporting, on a quarterly and annual basis as prescribed by the EIT.
• Be accountable for all logistics, supplier management, security measures and access procedures for all EIT Digital offices within the region.
• Participate in the delivery of grant income generating projects being performed by the region on behalf of EU/National innovation funds at a level of up to 50% of available working time.

• Strong ownership and proactive management of systems and processes, with an emphasis on continuous improvement and innovation.
• Experience with CRM systems (e.g., HubSpot) including configuration, customisation, and integration with other tools (e.g., Zapier) to enhance data collection and reporting.
• Ability to create and maintain detailed reports reflecting gathered data to provide insights and support strategic decision-making.
• Attention to detail and a commitment to reducing errors and enhancing process efficiency.
• Excellent organisational skills with the ability to manage multiple tasks and priorities effectively.
• Familiarity with scripting tools/connecting system APIs to provide efficient information management and deeper data insights.
• Familiarity with modern Generative AI techniques e.g. chatGPT and their application to business processes.

• BSc/BA in business administration or related field, MSc/MA is an asset.
• 5+ years of relevant experience. Sound understanding of administrative processes. Experience in online and in-person events planning, organisation and execution, marketing experience is a plus.
• Experience and expertise in the use of the MS Office product suite and the HubSpot platform or similar CRM platform.
• Experience in accounting and reporting for international funding programs is desirable.
• Experience working in fast paced environment and/or in an international organisation is an advantage.
• The candidate is to be proactive, service-oriented, capable of multi-tasking, and motivated to drive continuous improvement based on sound analysis.
• Good communication and outstanding organisational skills, including logistics. Proficiency in MS Office tools and applications as well as common virtual presence tools and technologies.

Fluent in English and Hungarian with excellent verbal and written communication skills. Good knowledge of Romanian language is also highly desirable. 

An EIT Digital office in Budapest or Cluj-Napoca. Remote working in accordance with EIT Digital policy.

Please mail a resume and motivation letter to careers@eitdigital.eu outlining how your skills and experience meet the qualifications of the position. Applications without a motivation letter will not be considered. 

Applications should be submitted before 23:59pm CET on Sunday, 5 January 2025. 
The applications will be reviewed as soon as they are submitted. 

EIT Digital is an equal opportunity employer and values diversity. To build a strong digital Europe that works for everyone it is vital that we have diverse range of skills, knowledge and experience in the sector. Therefore, we welcome applications from anyone who meets the above criteria and encourage applications from women, ethnic minorities, and other underrepresented groups.